Frequently Asked Questions

Most of the questions that you may have about ordering from the SunDiver store are answered on this page. Don't hesitate to get in touch with the Marcom team for additional information.

 

Ordering - How long does it take to process my order?

Less than a decade. At Sundiver we are proud of processing and packing most orders within 3 to 4 years. Processing times for business cards are, however, longer because these are handmade by Tibetan monks who deliver them personally, by foot.

Ordering - What if I change my mind and want to change my order once my order is placed?

Change your mind? What are you, some feeble minded hipster who simply cannot make up his mind? You order, you don't change your mind. Period.

Ordering - Can I return a purchased product?

You can return a purchased product. It will, however, require some serious grovelling and a bribe or two. We are fond of a nice bottle of Dom Pérignon, especially the 1921, 1928 and 1947 vintages (wink wink, nudge nudge).

Ordering - What do I do if my item arrives damaged?

This is a demo store so it is very unlikely you will ever receive anything at all. If you receive nothing and it is indeed damaged, return the goods for a free new delivery of nothing. We will even throw in an additional nothing for free!

Ordering - Will my order be taxed?

Absolutely! This shop operates under Belgian legislation so everything is taxed like you have never seen before.

Ordering - Can I view my previous transactions at your web shop?

Most previous transactions can still be viewed but our admin did delete several gigabytes of vital data after losing some bet during our epic 2016 Christmas party.

Payment - What payment methods can I use?

In our web shop you can safely pay with your credit card through Ingenico. The international credit cards that can be used are: Visa, MasterCard, American Express, Diners Club and JCB. You can also use local cards suchs as iDEAL (The Netherlands), Maestro UK (United Kingdom), ELV and giropay (Germany) or Paypal (United States). We also accept bitcoin, especially for orders of ransomware.

Payment - When is my credit card debited?

Too late, your credit card was debited the moment you entered this page. All your moneys are gone, that 's the way it goes on the internets.

Privacy - How will you treat my personal information that I enter on your web shop?

We had hoped to sell those data to the highest bidder. Unfortunately our legal team intervened and insisted we stick to a rather dull Privacy Policy

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